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Cook-Off Competition:

Staff members of the School of Computing and

Information Technology from left, Andre Munsie, Trudian Fitzgerald, Sachell Linch-

McInnis participate in a Cook-Off Competition on Thursday, May 25. The team

dubbed, “Team SCIT” emerged winners of the competition.

A Commemorative Shirt for the President -

Mrs. Collette Crossdale-

Mitchell (left), Administrative Support in the Faculty of Science and Sport

and member of the 2017 Staff Development Week Committee presents a

commemorative t-shirt to Prof. Stephen Vasciannie, CD, President, during

the planning committee’s courtesy call on him on Tuesday, June 6, 2017

to express thanks for his support of the week’s activities. Committee

members sharing in the presentation from left are Mr. Valdimir Wallace,

Economic and Statistical Analyst, Miss Alicea Baines, Customer Service

Officer, Ms. Sashana Haniford, Data Analyst, Human Resources, Ms. Suzan

Brown, Administrative Support, Caribbean School of Sport Sciences and

Miss Tajhia Campbell, Multimedia Technician, Learning Technologies and

Support Unit (LTSU).

Staff Development Week

Customer Service Mystery Shopping Winners


he Division of Human Resources and Administration hosted its annual Staff Development Week (SDW) under the theme, “RAISE IT: Igniting Passion for

Service” from Monday, May 22 to Friday, May 26, 2017. The SDW aims to inform, develop and motivate staff members. The week’s activities were

geared towards building team spirit, fostering camaraderie among staff and promoting health and wellness to create a desirable work environment

for greater productivity and service.

Activities included presentations on occupational health and safety, professional and career development, financial planning and improving customer

service and a number of health and wellness activities.

Staff Social:

Staff members participate in a game of basketball.

Mrs. Tracey-Ann Pessoa (in blue), Customer Service Advocate presents Ms Shaneaqua Ashmeade

(left) Administrative Support, COBAM Student Affairs Centre with her 2


place prize and Miss

Karen Haughton, Senior Accounting Assistant, Department of Student Financing with her 3



prize in the Mystery Shopping exercise. Both winners received a gift certificate. The Office of the

Customer Service Advocate conducted a mystery shopping exercise during Staff Development

Week to ascertain if staff members were adhering to the University’s standards of answering the


Ms Shellian Morrison (left) Administrative Support, Faculty

of Law, Western Campus was 1


place winner of the

Mystery Shopping exercise and the Customer Service

Trivia Question. She was presented with a gift certificate

and gift basket by Ms. Sophia McIntosh, Western Campus

Coordinator on behalf of the Office of the Customer

Service Advocate.

June 2017

| VOICES Bi-Monthly Magazine of the University of Technology, Jamaica