CLOSURE OF THE UNIVERSITY

The Prime Minister has announced that, in light of the COVID-19 problem, schools are to remain closed until “the end of Easter.” The University should be guided by the Government’s measures, and accordingly, we shall remain closed for face-to-face instruction from now until April 14, 2020.

Among other things, the Prime Minister has also announced that there are to be no gatherings of more than 10 persons, and that all persons arriving in the country on and after March 18, 2020 are to remain in quarantine for a further 14 days after March 25, 2020. Persons over 75 years of age are to remain at home, and public servants over 65 years should not go to work.

We continue to live in the context of uncertainty. Where possible, remote classes may continue, and we hope to have an increase in remote teaching. Such teaching will not lead to persons without remote access being placed at a disadvantage. Please await further notices on this issue.

Some of the non-teaching activities will need to continue. As before, I will rely on the Committee chaired by Ms Genefa Hibbert for guidance. Also as before, various Heads of Units and Deans will be called upon to make decisions about activities to be undertaken in their respective Units, Faculties and Colleges.

We are mindful that the Examination period was scheduled to begin on April 17, 2020. This will need to be amended. We will undertake various consultations and will provide further information about examination adjustments and other matters in due course.

Stephen Vasciannie
President
March 24, 2020

This software is currently in Beta mode and may vary from the final release.
Should you encounter any bugs, glitches, lack of functionality or other problems while using the OARRS, please contact us at: studentrecords@utech.edu.jm

How to Access the System

The Online Academic Record Request System (OARRS) currently allows you to request documents such as transcripts, statements and status letters online. You must register before you are able to login to the system. Registration is a two-step process, which is done only once:

  1. Verification (Enter your ID number and Date of Birth OR First Name, Surname and Date of Birth)
  2. Complete all mandatory fields found on the registration page

Where step 1 above fail to return a match and you have completed your studies before 2000 and have not returned to the university to do further studies, select ‘Yes’ when asked if you have studied prior to 2000.

Note, while registering, you will be asked to specify an email address and a password. Information entered will be your login credentials to access the system thereafter.


Services

The following services are currently being offered through the OARRS at the rate and processing times indicated:


NB:

Dispatch Methods

Please note:

  1. Courier service cannot be delivered to P.O. Box addresses
  2. A department, recipient’s name, zip code (for destinations outside of Jamaica and the Caribbean) and at least one (1) telephone number are required for receiving institutions when courier dispatch method is selected

Payments

Payment can be made at any of the following locations:

  1. Paymaster
  2. Bill Express
  3. UTech Payment Gateway (Keycard, Visa, MasterCard Only) Accessed from your Request History page

Please advise the Customer Service Agents at our external agencies that you are paying for an ‘Academic Record’ so payment can be properly tagged and delays minimized.

Payment will be applied to the requests in the order they were received. Your request will be processed once payment for service has been confirmed. Confirmation of payment requires 2 working days after payment.

If your request is still in the “Awaiting Payment” state for more than 2 days after payment has been made, please contact the Student Financial Services Unit at fincustomersupport@utech.edu.jm or visit the office which is located to the back of the Main Administration Building, between the hours of 8:00am-4:00pm Mondays to Fridays.

NOTE:

  1. If you had to enter all your personal information when registering to use the software, please make your payment online using the Pay Online button available on the Request History page. No other method of payment will be accepted.
  2. If you are not in good financial standing with the University, you will not be permitted to make a request for an academic document.
  3. Once payment has been received, you will not be able to cancel the request

Student Records Office
studentrecords@utech.edu.jm
970-5020
April 08, 2018


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