The Student Relations Office serves as a clearing house for matters relating to the academic related and non-academic services to students, and as a resource centre for the Faculties and Central Administration on policies and procedures pertaining to these services. Student matters handled by the Office include requests for consideration by the Faculty Student Academic Affairs Committee; academic/non-academic misconduct; refunds queries of a general nature. The Office also advocates for students, affected by extenuating circumstances, by presenting their cases to the senior academic and administrative managers. Appeals against decisions made by student-related committees and student complaints are also handled by the Student Relations Office. Students’ issues are dealt with equitably, guided by policies.